Salestrics Resolve Beta
Salestrics Resolve beta is live today on Scale and Enterprise plans — customer service tied to the same Accounts and Contacts your team already runs in Momentum.
We’re opening Resolve in beta for Scale and Enterprise workspaces. Resolve is Salestrics’ service cloud — cases, queues, SLAs, and knowledge base articles on the same data layer as Momentum CRM. No separate service desk. No duplicate customer records.
What’s in the beta
Resolve connects support work to revenue context. When a case opens on an account, your team sees pipeline history, contacts, and activity from Momentum — not a ticket floating in another system. Early beta includes case management, routing queues, SLA tracking, and a knowledge base scoped to your org.
Salestrics AI runs across Resolve the same way it does on deals — grounded in live records, not pasted into a generic chat window.
Who gets access
Resolve beta is available now on Scale and Enterprise plans. Sign in, open Resolve from your workspace app launcher, and start logging cases against existing Accounts and Contacts.
Teams on Free Forever, Startup, Launch, or Runway can preview what’s coming on the platform roadmap. Full general availability is slated for July 27, 2026.
What’s next
Beta feedback shapes the July launch. We’re focused on queue depth, SLA reporting, agent workflows, and tighter handoffs between Momentum opportunities and Resolve cases — so sales and support share one customer thread.
Follow the blog and system status pages for release notes as Resolve moves from beta to GA.