Is Resolve included on Free Forever?

Yes. Resolve is included on every Salestrics plan — Free Forever through Enterprise — with Quick Actions on the same customer records as Momentum CRM.

Resolve is Salestrics' service desk app — cases, queues, and knowledge tied to the same Accounts and Contacts your sales team already owns. Email-to-case and Quick Actions run inside the revenue workspace, not in a separate support product.

How is Resolve different from Zendesk or Intercom?

Zendesk and Intercom sit beside your CRM — support agents and sales reps rarely share one customer record without manual matching. Resolve lives on the same graph as pipeline and mail, so context does not disappear when a ticket escalates.

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July 15, 2026 3 min read Salestrics Team

In Case You Missed It: Resolve Is Now on Every Plan — Including Free Forever

In case you missed it while we were shipping everything else: Resolve — our customer service desk — is now on every plan, including Free Forever. Same Accounts and Contacts as Momentum CRM. One login. No Zendesk tab beside your pipeline.

Resolve started as a beta on higher tiers while we proved the workflow — cases on real accounts, Quick Actions that actually save reps time, support context that does not vanish when a deal is in flight. That beta shipped fast: Product Hunt, queues, knowledge, the works. What took longer was making the obvious call — if support belongs on the same records as sales, it should not be gated behind a paid tier.

It is not anymore. Resolve is on every plan, including Free Forever. Sign up, open Resolve, and run cases against the same Contacts and Accounts Momentum CRM already uses. No second subscription. No export-and-import dance between a help desk and your pipeline.

What you get on Free Forever

Cases on CRM records — support tied to Accounts and Contacts sales already owns
Quick Actions — one-click workflows reps actually use between tickets
Email-to-case — inbound mail becomes a case without leaving the workspace
One platform login — Resolve beside Momentum, Mail, and Workspace

Founders on Free Forever can run a real support queue before they hire a dedicated support lead. When you upgrade for seats, automation, or BYOD mail, Resolve comes along — it was never a separate SKU.

Why we bundled it

The stitched stack — HubSpot for sales, Zendesk for support, Gmail for mail — is where customer context dies. Sales closes a deal; support opens a ticket with a different email spelling; nobody knows the account history. Resolve exists because that pattern is expensive even when every tool has a free tier.

Putting service desk on the same graph as CRM is the whole point of a revenue workspace. Resolve on every plan is the product decision that matches the architecture.

Try it

If you have been running support in a spreadsheet or a free Zendesk instance beside a free CRM, this is the week to consolidate. Read the full Resolve product page for workflows and screenshots, or start Free Forever and open Resolve from the app switcher.