Salestrics vs Gorgias

Salestrics vs Gorgias — support desks should not float off the revenue record

Gorgias is built for e-commerce support in Shopify — sales pipeline and buyer history often live in HubSpot or Klaviyo elsewhere. Salestrics Resolve shares Accounts with Momentum CRM on every plan — Live since July 10, 2026.

One Salestrics platform · One subscription

The stitched stack: Gorgias + CRM + marketing

What founders leave when they outgrow single-purpose CRM.

Gorgias

E-commerce support — sales graph elsewhere.

Shopify + Klaviyo

Store and marketing beside the desk.

HubSpot or Pipedrive

Pipeline when support escalates to sales.

Gmail

One-off threads outside tickets.

Salestrics: one database, one subscription

CRM, mail, docs, support, collaboration, finance, and AI — not Gorgias plus Zapier plus a separate mailer.

Momentum CRM

Pipeline on the same graph as mail and docs.

Salestrics Mail

Org email at mail.salestrics.com — every plan.

Workspace

Proposals beside live opportunities.

Resolve

Support on shared Accounts — Live on every plan.

Salestrics vs Gorgias at a glance

Typical five-seat startup GTM team — illustrative monthly software spend.

Capability Gorgias + CRM + marketing Salestrics Launch
Support desk Gorgias per ticket tier Resolve (included)
CRM Separate CRM or none Momentum CRM (included)
Email Gmail or Gorgias mail Salestrics Mail (included)
AI Gorgias AI add-on Assistant on records (included)
Typical 5-seat stack Often $300–$700+/mo $149.99/mo Launch

Compare full stack cost — not a single line item. Related reading on the blog →

Replace the stack on one plan

Startup

$59.99/mo

2 seats · Connect chat + 1:1 video

Get Startup

Launch

$149.99/mo

5 seats · Ledger · Orbit! · group video

Get Launch

Salestrics vs Gorgias FAQ

Is Salestrics a Gorgias alternative?

For B2B startups needing support on the same graph as sales — yes. High-volume Shopify storefronts may still evaluate Gorgias depth.

Does Resolve include ticketing?

Resolve is Live on every plan with Quick Actions on revenue records — see /resolve for capabilities.

Where is the Zendesk comparison?

See /vs/zendesk and /vs/intercom for related support comparisons.

Related reading on the blog →

Leave the Gorgias Frankenstack

CRM, mail, docs, support, and AI on one Salestrics login — start free today.