One Team vs One Growth: Pick Your Flat Tier
One tiers at a glance
| Tier | Monthly | Teammates | AI pool/mo | Notable |
|---|---|---|---|---|
| One Team | $499 | ≤15 | 30M org | All apps bundled |
| One Growth | $1,499 | ≤50 | 100M org | SSO included |
| One Scale | $2,999 | ≤150 | 300M org | Guest meeting links at scale |
Full tables: app.salestrics.com/pricing and Changelog #17. Annual billing pays 10 months, get 12 — annual commit checklist.
Prerequisites before One at all
One is not step one — prove standalone or Free Forever habits, then run bundled math:
- Dual motion or heavy add-ons — CRM + desk, or Ledger + Flow + Insight SQL on multiple seats
- Seat map stable — billing RevOps playbook
- Headcount forecast 12 months — hiring plan vs 15/50 caps
- Standalone invoice > One Team — rerun when seats change
Pick One Team when…
- ≤15 teammates today and planned for next two quarters
- Standalone stack ≥ ~$500/mo with apps you will actually use
- SSO not in security questionnaire yet — common under ~20 people
- 30M AI pool sufficient — light org-wide Assistant, not heavy MCP writes
- First bundled step from dual Team lines + Ledger
Pick One Growth when…
- 16–50 teammates — or hiring plan crosses 15 within annual term
- SSO required — enterprise prospects, IT security review, compliance
- Heavy Assistant / MCP — 30M pool exhausted two months running
- Org-wide automation — Flow + Auto programs at scale
- One Team math still wins vs standalone — but cap blocks growth
Pick One Scale when…
- 51–150 teammates on one org
- Guest meeting links at volume — Connect scale patterns
- 300M AI pool — sustained org-wide agent programs
- Procurement expects enterprise tier — not a vanity label; cap must fit
Decision matrix
| Situation | Start tier | Revisit when |
|---|---|---|
| 10 mixed GTM, dual standalone Team | One Team | 16th hire or SSO ask |
| 22 sales + CS + finance | One Growth | 51st hire |
| 14 people, SSO in RFP | One Growth | — |
| 8 people, standalone $350/mo | Stay standalone | Add-ons stack up |
| 40 people, heavy MCP writes | One Growth | Pool + headcount audit quarterly |
What's included on every One tier
Unlike standalone add-on hunting, One bundles:
- Momentum + Resolve — full CRM and service desk
- Connect, Orbit, Flow, Ledger, Auto, Insight SQL
- Workspace, Mail, Assistant, API, custom mail domain
Add-on guide for standalone comparison: Flow, Ledger, Insight SQL. Line choice still matters on standalone — Momentum vs Resolve.
Worked example: crossing from standalone
| Standalone monthly | One fit |
|---|---|
| $1,130 — 10 dual Team + Ledger ×10 | One Team $499 — clear win |
| $520 — 8 Momentum Team only | Stay standalone |
| $1,800 — 25 mixed Growth + add-ons | One Growth $1,499 |
| $3,500 — 60 per-seat stacks | One Scale $2,999 |
SSO as a Growth trigger
One Growth is often bought for SSO, not app unlock — apps are the same on Team. Triggers:
- Security questionnaire — SAML/SSO required before pilot
- IT-led rollout — central identity provider mandate
- Headcount <16 but enterprise buyers — Growth may be worth SSO alone; model annual cost
Vendor security prep: security questionnaire playbook.
AI pool sizing by tier
| Tier | Pool | Typical org profile |
|---|---|---|
| One Team | 30M/mo | Read-first MCP, Monday summaries, light writes |
| One Growth | 100M/mo | Org-wide programs, heavier Assistant, phase C+ writes |
| One Scale | 300M/mo | Agent automation at scale, many MCP users |
Token packs bridge a heavy month — token governance. Write rollout increases burn — MCP write tools playbook.
Anti-patterns
- One Growth at 10 people — unless SSO is non-negotiable in active deals
- One Team at 18 people — cap violation; upgrade before audit surprise
- Skip standalone math — One loses to three-person Momentum Team
- Annual wrong tier — hiring plan ignored — annual checklist
- Ignore Resolve seats — desk headcount counts toward cap
90-day One tier review
- Teammate count vs cap — 80% of cap triggers upgrade conversation
- AI pool % consumed — mid-cycle exhaustion → Growth or packs
- SSO requests — sales pipeline asking for SAML
- Standalone drift — new add-ons outside One bundle on shadow tools